Can I dispute a charge if I bought something but simply don’t like it?

No. A card dispute (chargeback) applies to unauthorised transactions, billing errors or cases where a merchant failed to deliver the goods or services paid for. It is not a mechanism for changing your mind about a purchase.

If you are dissatisfied with a purchase, your first step should be to contact the merchant directly to request a refund or exchange under their return policy. If the merchant refuses and you believe you have a valid claim (e.g. item not as described, not delivered), email account@aletaplanet.com for dispute assistance.